Terms and Conditions

Effective Date: 1 Feb 2024

Welcome to Matyaj! By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

 

1. Introduction

Matyaj (“we,” “our,” or “us”) is a corporate gifting company based in Faridabad, India, with operations extending across the country. These Terms and Conditions govern your use of our website [www.matyaj.com] (the “Site”) and the services we provide, including end-to-end delivery for our clients.

 

2. Services

Matyaj offers a variety of corporate gifting solutions, including custom gifts, corporate bulk orders, and related services. Our services include:

• Corporate Gifting Solutions: Tailored gifts for corporate clients.
• End-to-End Delivery: Comprehensive delivery services from the point of order to final delivery.

3. User Obligations

You agree to:

• Provide Accurate Information: Ensure that all information you provide is accurate, complete, and up-to-date.
• Use the Site Responsibly: Do not use the Site for any unlawful or prohibited activities, including unauthorized access to other users’ information.
• Respect Intellectual Property: Adhere to our intellectual property rights, including trademarks, copyrights, and other proprietary rights.

4. Orders and Payments

• Order Placement: All orders are subject to acceptance by Matyaj. We reserve the right to reject or cancel any order at our discretion.
• Payment Terms: Payment must be made in full before the processing of any order. Accepted payment methods include [list accepted methods, e.g., credit/debit cards, net banking].
• Pricing: Prices are subject to change without prior notice. The price applicable at the time of order placement will be honored.

5. Delivery

• Delivery Areas: We provide delivery services across India. Delivery times may vary based on location.
• Delivery Charges: Delivery charges, if applicable, will be communicated at the time of order confirmation.
• Delivery Issues: Any issues with delivery, including delays or damages, must be reported to us within [specify time frame, e.g., 48 hours] of receipt of goods.

6. Returns and Refunds

• Returns: We accept returns only if the products are defective or not as described. Requests for returns must be made within [specify time frame, e.g., 7 days] of receiving the products.
• Refunds: Refunds will be processed to the original payment method upon approval of the return. Please allow [specify time frame, e.g., 7-10 business days] for processing.

7. Limitation of Liability

Matyaj is not liable for any indirect, incidental, or consequential damages arising from the use of our Site or services. Our total liability is limited to the amount paid for the specific order giving rise to the claim.

8. Indemnification

You agree to indemnify and hold Matyaj, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses arising out of your use of the Site or services.

9. Privacy

Your use of our Site is governed by our Privacy Policy, which can be found at [link to Privacy Policy]. By using our Site, you consent to the collection and use of your information as outlined in our Privacy Policy.

10. Changes to Terms

Matyaj reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective when posted on our Site. Your continued use of the Site constitutes acceptance of any changes.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts in Faridabad, India.

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Matyaj
Basement, 5B/7 BP, Railway Rd, Block B, New Industrial Twp 5, New Industrial Township, Faridabad, Haryana 121001
Email ID: info@matyaj.com
Contact No: +91-9310281464

Thank you for choosing Matyaj!